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About Coldwater Creek
Less than 20 years ago Coldwater Creek began as a home business with only one phone, an extra-long cord, a closet stuffed with merchandise and a fierce determination to set new standards for mail order service. Today, their employee roster has swelled to about 2,200 and the home office has grown to a 20-acre campus surrounded by broad mountain vistas. The East Coast Operations Center in Parkersburg, West Virginia serves their large base of customers from coast to coast and points west. And their Coeur d' Alene call center fields calls from all over the world.
At Coldwater Creek you will always find unique merchandise chosen from a personal point of view. If you appreciate great service, you know how difficult it is to find. At Coldwater Creek, on the other hand, attentive service lives on. From the person who cheerfully answers your call or online "Instant Help" query, or assists you at any of their retail locations; to another who delicately packs your order; to still another who manages their state-of-the-art operations to send your goods without delay, Coldwater Creek is dedicated to keeping their customers satisfied.
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